See Our PortfolioPricing Guide

WordPress support & development

Professional support services for your WordPress website.
Scroll to see cool stuff
Help when you need it

Your WordPress team

The last thing you want is a wonky website. Our WordPress support gurus can improve your website and keep it running smoothly.

Let's talk

Your website is a digital representation of your business, thats visible 24 hours a day, 7 days a week, 365 days a year (366 on leap years). And when everything is fine, your business looks great. But if something goes wrong, like your website gets hacked... suddenly you're not looking so good.

Not trying to scare you, but did you know 90% of all hacked websites are WordPress based?

Yup, the unfortunate cost of being the most popular content management system around is that you're also targeted the most.

That's why it's important to have a team ready to step in when something goes wrong as well as provide proactive website maintenance.

why thrive?

a boutique wordpress agency

Personal 

You will always work with the same dedicated project manager for all support and feature requests. 

professional 

Our developers have a minimum of 8 years experience with WordPress. No junior staff or VA's here!

on-time

We typically respond to any requests within 2 business hours, and keep you up to date on the progress of your request.

specialized

Our developers know WordPress in and out, and can handle pretty much anything you can throw at them. 

organized

We keep the management of your project and website on track with rock solid systems and processes in place.

jargon free

We will keep our communication as technical as it needs to be, and nothing more, unless you request it. Clarity is key.

partnership

We love designing and supporting WordPress websites, but our services don't stop there. Inquire about our branding and marketing services. 

care plans

We offer a monthly care plan for total peace of mind for your wordpress website.

100% focused on wordpress

At Thrive, we believe that focusing on a single technology, specifically WordPress, allows us to provide unparalleled expertise and service to our clients who use this platform. By dedicating our resources and continually refining our skills in WordPress, we have developed a deep understanding of its features, capabilities, and best practices.

This specialization empowers us to create highly customized, efficient, and user-friendly solutions tailored to the unique needs of WordPress clients.

By choosing to work with an agency that specializes in WordPress, clients can be confident that they are partnering with a team of experts who are truly committed to helping them maximize the potential of their WordPress websites.

get wordpress help

Frequently asked Questions

Who will I talk to at thrive about my support items?

You can either submit a support request through our support form or contact your dedicated project manager directly. We also have a 24/7 emergency hosting channel you can use. Once we receive your request we'll email you if we have any questions about your request and when we have resolved it. 

how quickly do you respond to requests?

Our support team will typically get back to you within two (2) business hours on any support requests.

We will come to an agreement on an exact support policy that suits your needs, but typically we spend up to one hour trying to solve the issue before providing an estimate of time for how long it will take (we do it this way because we resolve most issues within one hour).

For hosting-related issues or services covered by your care plan, we will resolve those items right away.

What is your hourly rate?

Many of our services are covered under our care plan which means, if you are a care plan customer, it's included in your package rate.

For any additional work, our hourly rate is $140, and we bill in quarter-hour increments with detailed invoicing (so you’re never surprised).

Are you reeeallly experts at WordPress?

Ya, like the best! We’ve spent our careers becoming WordPress experts. We love the platform and want to help our clients get everything out of it they can, which is, frankly, quite a lot. This is one of the reasons we only work on the WordPress platform: we want to be the best WordPress developers.

can my wordpress website be supported?

Before taking your website under our wing and onto one of our WordPress care plans we will need to take it through a website assessment.

A website assessment can be compared to a home inspection. Just as a home inspection evaluates a property's overall condition and identifies potential issues, a website assessment evaluates a website's overall performance and identifies potential issues that may hinder its success.

Similar to how a home inspector checks for any problems with the property's structure, electrical system, and plumbing, a website assessment checks for any problems with the website's structure, design, and functionality, helping to ensure that the website is optimized for success.

To start this process give us a call at (206) 451-7326 or contact us.

Call: (206) 451-7326
Email: [email protected]
Please fill out this form to discuss your WordPress support and development needs. We'll then schedule a call.
Contact Us

Thrive is a Seattle web design company focused on helping you grow. If you believe in what you do, have a proven offer, and would like to increase your online presence and authority, let’s chat.
General Inquiry
Start A Project
©
2002 - 2024
Thrive | All Rights Reserved
PrivacyTerms of ServiceAccessibility
Made with ❤ by Thrive