Support Request.

Please use this form to submit a support request directly to our team.
Alternatively, feel free to email us at support@thrive.design.

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  • Seattle Design uses a concept called Not to Exceed that defines the number of hours the client approves for a task that we can spend before a status update and estimate of remaining time. If the time it takes to fix an item is less than the Max/Not to Exceed we charge only the actual time spent.
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