Your family rises with your business success.
Most businesses used to be owned by family and were the safety net for multi-generational families living under one roof. It provided for the family, trained its members, and allowed the older generations to retire in comfort with their knowledge passed on.
The two founders of Thrive grew up in households with family businesses. We know the struggles (and successes) that come with the territory and are perfectly positioned to help family businesses look their best online and increase their bottom line.
If you own a family business and want to skyrocket how your business is seen online we can take you there.
"What you don't know that you don't know" about succeeding in 2020.
You are an expert at what you do. Your family is steeped in knowledge around the offering your company has for the world.
Whether you’ve been in business 10 years or 100, your family business is an important part of your family’s legacy.
Does your family business website reflect the best of what you have to offer? Do you shy away from sending potential large clients to your website?
Our expertise is in positioning your company as the right choice online even if 100% of your business is from word-of-mouth referrals.
family-based businesses must be.
You need digital solutions that are easy to adapt to your business as it grows and changes. Just because a business has been in your family for many years doesn’t mean it’s the same as when it started. Your web presence should reflect everything you are today and be ready to grow to show who you will be tomorrow.
Your customers need to be able to find you and you need to be able to find the people who should be your customers. The beauty of family-based businesses is they tend to have dedicated customer bases who probably know everything about you but that’s no reason to put off updating your online presence. It’s more convenient for them, and for finding new customers.
Your customers are a part of your family. Keeping them safe when they visit you online should be a high priority for your website. There are many new digital threats every day that could impact the security of your website. Keeping your website updated and protected 24/7 is critical to serving your customers.
Just as your business has grown and changed since it’s founding, so have your customers. Maybe they want an e-commerce option for your site. Maybe they want to be able to access your business information from their phone. Maybe they want to connect to your social channels from your homepage. Your family-based business needs to be able to keep up with changing customer needs.
Your customers have to know you through the years and have come to expect you to be there when you need them, and you haven’t failed them yet. Your website should be no different. A web presence that is as stable as your bricks and mortar store is essential.
Your customers know who you are. They know what you stand for. Some have probably been a customer for many years. When they visit you online, they want to know it’s the same trustworthy, long-standing business they know and love. A website that doesn’t reflect who you are could be confusing.
family business websites (click to see before & after).
West Seattle Smile Co.
The husband and wife dental team of Dr. Jeff and Dr. Nicki are the proud owners of West Seattle Smile Co. After working with us to launch and new-and-improved website, they are getting more than twenty leads a month from online.
Within 3 months of setting vivianewoodard.com live they saw a 25% increase in sales. The husband wife team now spend 10-15 hours less every week in administrative activities due to their improved new order entry, management, and fulfillment system.
Paddy Coyne’s is a family-owned full-service Irish pub that serves up made-from-scratch Irish and American favorites. We were able to work with them to deliver a website that showcases their amazing food and events and they made it through COVID-19 intact thanks to food delivery service made possible by a clear and compelling website.
natural creations pools
This custom pool and spa design company came to us with a website designed in the late 90's that did not reflect the supreme craftsmanship of their company. Their online transformation is the stuff of legends. We are so excited to unveil this new website in the summer of 2020.
Want to learn more?
It all starts with a 15-minute conversation.
5 Steps to Winning Website Project
Successful website projects require tight cooperation between a company and its design partner. In this guide, we've put together 5 crucial steps to a winning website project.
Learn from the mistakes of others. This is not a voyage to go into without a compass, map, and guide.